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U.S. Department of Health & Human Services
Office of Minority Health

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"Learning how to provide culturally sensitive care to a diverse population of patients is a fundamental responsibility for first responders. This engaging case-based interactive program combines relevant information and effective strategies to improve the connections between emergency personnel and patients before, during, and after a disaster. It is an invaluable resource for disaster response clinicians and educators alike as we strive to improve our cultural competency."

Sandy Hunter, Ph.D., NREMT-P
Professor, Paramedic Program, Eastern Kentucky University

Home › Technical Requirements

Technical Requirements

What are the system requirements for the site?
How do I increase the font size?

This Web site is optimized for the following configuration:
Specification Windows Macintosh
Operating System Windows® 10 Mac® OSX 10.8 (Mountain Lion) or above
Internet Connection Broadband connection (e.g. DSL, cable modem, FIOS, or corporate network) with 500kbps bandwidth or better required; dial-up connections will seriously impede full functionality and viewing Multimedia content on this Web site.1
Monitor Resolution 1024x768 Millions of Colors; 1920x1080 recommended.
Browser Support Newest version of Edge®>, Firefox®>, Google Chrome, Safari®2
Adobe Reader Adobe Reader 11 or above3.
® All other brands and names are property of their respective owners.
1 Some premium content on YouTube ? like movies, TV shows, and live events ? require a faster connection and greater processing power to ensure optimal streaming speeds. Internet connection with 1+ Mbps. It can help to close other tabs, browsers, and programs while streaming your content. It may also help to hardwire your Internet connection, instead of using a wireless network connection.
2 Upgrade your browser by clicking on the links below.
3 In order to watch YouTube videos, make sure you have the most up to date browser, operating system, and a good Internet connection.
4 Adobe Reader is available as a free download from the Adobe Web site.
Unix/Linux is not officially supported.

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Increasing Font Size

To increase the size of the font, you may adjust the settings on your monitor to increase your screen resolution. If you have a mouse with a track ball, you may press down the control key and move the track ball to increase the font size as well.

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