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U.S. Department of Health & Human Services
Office of Minority Health

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"Learning how to provide culturally sensitive care to a diverse population of patients is a fundamental responsibility for first responders. This engaging case-based interactive program combines relevant information and effective strategies to improve the connections between emergency personnel and patients before, during, and after a disaster. It is an invaluable resource for disaster response clinicians and educators alike as we strive to improve our cultural competency."

Sandy Hunter, Ph.D., NREMT-P
Professor, Paramedic Program, Eastern Kentucky University

Home › Technical Requirements

Technical Requirements

What are the system requirements for the site?
How can I get the latest versions of Adobe Flash, Adobe Reader or Browser(s)?
How do I increase the font size?

This Web site is optimized for the following configuration:
Specification Windows Macintosh
Operating System Windows® 2000, XP, Vista, 7, 8.1 Mac® OSX 10.4 (Tiger), 10.5 (Leopard), 10.6 (Snow Leopard), 10.7 (Lion), 10.8 (Mountain Lion), 10.9 (Mavericks), 10.10 (Yosemite)
Internet Connection Broadband connection (e.g. DSL, cable modem, FIOS, or corporate network) with 300kbps bandwidth or better required; dial-up connections will seriously impede full functionality and viewing Multimedia content on this Web site.
Monitor Resolution 1024x768 Recommended Millions of Colors 1024x768 Recommended Millions of Colors
Browser Support Internet Explorer®

Upgrade your browser by clicking on the links below this table.
Flash Player Adobe Flash Player 15 recommended

Adobe Flash Player is available as a free download from the Adobe Web site.
Adobe Reader Adobe Reader 11 recommended

Adobe Reader is available as a free download from the Adobe Web site.
® All other brands and names are property of their respective owners.

Section for Plugins and Downloads

Upgrading Your Browser, Flash Player, and Adobe Reader

Click on the links below to upgrade your browser.

Download Internet Explorer   Download Firefox   Download Chrome

Some portions of the Web site such as the Certificate require the Adobe Reader.

Download Adobe Reader by clicking on the button below:

Download Adobe Reader

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Some portions of the Web site such as the video and supplemental material require the Flash Player 11, which can be downloaded from Adobe

Download the Adobe Flash Player by clicking on the button below:

Download Flash Player

Unix/Linux is not officially supported; however, RealPlayer for Unix/Linux is available here External Web Site Policy.

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Increasing Font Size

To increase the size of the font, you may adjust the settings on your monitor to increase your screen resolution. If you have a mouse with a track ball, you may press down the control key and move the track ball to increase the font size as well.

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